J Gordon and Company, in Annapolis, MD, is seeking an Experienced Service Manager to lead our Full-Service Marine Service Department. The ideal candidate is self motivated, well organized, detail oriented and a strong manager that has experience in all marine systems. The candidate must be able to support and train employees as needed.
This is an ideal opportunity for a highly qualified individual to help grow the Service Department at one of the Mid-Atlantic’s premier Marine Technical System company. Distributors of Spectra watermakers, Mastervolt, D-400 wind generators.
5+ Previous Manager experience preferred:
Technical knowledge of all marine systems a must.
Develop relationships with customers through successful management of the service staff, developing cost estimates, scheduling and tracking repairs, service and product delivery, parts procurement and process warranty claims.
Oral & written communication skills.
Computer skills a must: Familiar with, word, excel, down loading of software and charts. Work with manufacture's software systems to integrate with marine equipment.
Extensive knowledge of the boating industry and boat maintenance.
Ability to attract and retain new business opportunities and increase the service department profitability through growing the business, controlling expenses and assuring customer satisfaction.
Continual communication with the customer on the progress of the job and keep the customer advised of any updates or changes in the status of the job in relation to the estimate.
Technical trade school degree or equivalent experience a must
Familiar with marine shop and test equipment
Please include a cover letter explaining why you want to work in the marine field and what skills you have in this field.
Must have a strong work ethic and be willing to work Saturdays and overtime when needed.
Valid drivers license and a clean driving record
We offer competitive salaries and a wide range of benefits including:
Medical, simple IRA with employer match along with vacation pay after introductory period. We are a Drug free equal opportunity employer. Background check and drug testing will be required on eligible candidates.
Job Type: Full-time
About J Gordon & Co Inc.
J. Gordon specializes in complete marine systems: designing, selling, installing, interfacing and repairing. All work is performed in-house by our highly skilled craftsmen from each department who work together in a coordinated plan to ensure all the parts come together smoothly. This approach of having J Gordon & Co perform all systems in-house is a cost savings to our customers by not having multiple companies working on your boat, sometimes in conflict with each other. Systems include electronics, electrical*, plumbing, climate control, refrigeration, carpentry, navigation and communication. Complete refurbishing is another specialty. Update your present vessel or purchase a used boat and have the interior redesigned to customized specifications for generally well under the cost of a new yacht.
Upgrading used boat systems is a specialty of ours: carpentry, Corian counter, wood and paint refinishing.